Why Nivo

Because keeping you secure and making your life easy is important to us. As cybercrime continues to increase, email, SMS and live chat aren’t safe and more and more people find messaging the most convenient way to communicate.

What is Nivo

Nivo is a secure instant-messaging app for smartphones. It’s just like the messaging apps you use every day, with extra security built in.

We are trialling it initially as a way of setting up new customers as an alternative to the telephone and email.

What do I need to know before I start

You will also be required to accept separate terms and conditions when you download the App. You can use this service to:

Provide images of documentation and yourself to support our identification checks

Provide data, information and approvals we need to complete your setup.

Registering on Nivo is easy. You download the app from the link below, provide your name and phone number, and set a 5-digit passcode. You should never disclose your 5 digit passcode to anybody else.

You can use Nivo to send us a message at any time, but we’ll only be able to reply during office hours.

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